Delivery Details

 

1. Place your order with us by midnight Sunday; either one-off or recurring.

2. We order fresh from our suppliers Monday morning.

3. All the goodies arrive in store between Wednesday and Thursday.

4. In the local Wellington area from Miramar to Pukerua Bay our Bounty Box delivery driver brings your order direct from our chiller to your doorstep, each Friday between 10.30am and 5pm. Please recycle your packaging; leave boxes, chiller bags and ice packs outside and our driver will return them to us for reuse.

5. All other areas we use NZ Couriers to send overnight Bounty Boxes on Thursday afternoons. Your fresh items are kept cool with freezer packs wrapped in insulated bags and delivered on Friday. We are unable to accept recycled packaging from these areas.

6. COMMERCIAL DELIVERY ADDRESS ONLY!  You may select the chilled or frozen freight option but only if you use a commercial address.  This option ensures your items will be kept chilled or frozen until delivery.  The default if you select this option is to send chilled but if you require frozen (eg if you order meat and want it frozen while it's fresh and to be transported and delivered frozen) please add a note on the cart page saying "send frozen".  Some rural areas may take 2-3 business days for delivery using this method.

Recurring orders

1. The frequency of your order can be selected when adding a product to your cart.  

2. Items can be skipped, or removed from your order at anytime. Select 'manage your recurring orders' in the 'shop aisles' drop down menu or at the very bottom of each page. You will need to be logged into your account.

3. Your order and payment will be processed on the same day that you placed your original first recurring order.  If you start your recurring order on a Friday you will have until Friday evening each week to make any changes to your order.  

If you have any enquiries or questions please email us at bountyboxorders@gmail.com