About our Service

 

  1. You place your order with us by Monday 3pm.  Either one-off or recurring.

  2. We order from our suppliers Monday afternoon.

  3. All the goodies start to arrive in store on Wednesday and Thursday.

  4. We send out of town overnight Bounty Boxes on Thursday afternoons, either by courier with your fresh items kept cool by being insulated and packed with freezer packs, or you can choose the chilled or frozen freight option but only to a commercial address.  This option ensures the items will be kept chilled or frozen until delivery.  You can choose  frozen or chilled  freight by leaving us a instructions in the notes section on the cart page.  Some  rural areas may take 2-3 business days for delivery.

  5. In the local Wellington area we personally deliver your order and it will arrive on Friday afternoon/evening. From Miramar to Pukerua Bay and everywhere in between.

  6. Recurring orders. 

- Set up your recurring order on the website by selecting the "every delivery" button and choosing the frequency of your delivery.

- You can then add items, skip deliveries, remove items or cancel your order anytime by selecting "manage your recurring orders" in the "shop aisles" drop down menu or at the very bottom of each page where it says "click here" to manage your recurring order.  You will need to be logged into your account.

- Your order and payment will be processed each time on the same day and at  the same time that you placed your original first recurring order.  So the cut off for changes to your recurring orders is the same day and time that you set up and placed your first recurring order with us.  

-We recommend that you set up your recurring order on a Sunday or Monday before 3pm at a time that will be convenient for you to be able to make any changes on the website.   If it is before 3pm on a Monday and your order has already been processed you can always give us a call to alter your order - but only up until 3pm on the Monday of the week of your delivery.

If you have any enquiries or questions call Mashal on 021855781

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